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Product Designer

Full Time
4 days ago
Reporting to the Experience Design Lead, the Product Designer will work inside the PwC Products & Technology (P&T) organization to support the development and design of the firm's digital software products and solutions. This individual should be passionate about end-to-end, human-centred product design, self-motivated, and highly curious. As the successful candidate, you thrive in a fast-paced agile environment where you are designing for multiple products, supported by Senior Design and Product Management leaders, while working collaboratively with cross-functional team members, including developers, product managers, marketers and business stakeholders. You're excited by distilling complex problems and use cases into intuitive, easy-to-use products and solutions. Attending and co-hosting workshops, designing journey maps, information architecture, wireframing, usability testing, user experience and user interface design are essential to this role. \n\nYou will meet with internal stakeholders and team members on a routine basis, applying UX techniques and developing solutions leveraging the latest in technology and balancing user and business goals.

Purpose-led work you'll be part of

As a Product Designer, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:
• The Product Designer will work alongside product managers, designers and business stakeholders to develop and design digital products and solutions, whilst adhering to existing brand guidelines and design system
• Translate complex ideas into user journeys, wireframes, prototypes and interface design for various stages and products within our portfolio
• Design impactful and innovative experiences for users that align to defined UX strategies and are consistent with best practices in information architecture, interaction design, and established usability heuristics
• Support usability testing sessions, design workshops and varying UX initiatives led by the Senior or Lead Experience designers
• Effectively present design ideas and solutions to delivery teams
• Gather user research data through interviews, usability testing, diary studies, card sorting and other standardized methods
• The Product Designer will document and refine research findings into user personas, journey maps, service blueprints, affinity maps and user stories
• Plan, execute, examine, and report on usability tests of your wireframes and designs, and refine accordingly, iterating with increased levels of fidelity until the solution has reached or exceeded its success targets
• Help build an inclusive and trusted team culture founded in research, design, education and mentorship
• The Product Designer will share new tools, design trends and industry best practices with design team members
• Partner with Product Managers and collaborate with cross-functional team members, including sales, marketing, product management and development
• Assist in the maintenance and development of the PwC Products & Technology's design system and Figma asset library
• The Product Designer will present testing findings to relevant stakeholders

Experiences and skills you'll use to solve

• Relevant work experience and training in the field of UX
• Experience working in a product, business, consulting, or IT management capacity
• Experience with industry standard tools and frameworks such as:
Figma, Sketch or Adobe XD; Zeplin or InVision; Mural, Miro or InVision Freehan; Asana, Azure DevOps or Jira; Agile or Scrum Software Development Methodology
• Experience creating or is familiar with: User Persona; Experience/User Journey Mapping; Stakeholder and User Interview; Primary/Secondary User Research Methods; Wireframes; Low and Hi-Fi Prototyping; User Testing; UI Design
• Bonus points if you have prior knowledge or experience with one or some of the following: Design Systems; UX Research; WCAG Accessibility 2.0 Guidelines; Machine Learning
• Highly flexible and open-minded personality who embraces teamwork, but also enjoys working on their own
• Exceptional communication, presentation and facilitation skills
• Some experience with relationship management
• Excellent written and oral communication skills
• The ability to juggle multiple products over varying lifecycles (short, long, intermittent), and understanding how to prioritize accordingly
• High level of innovation/creativity required
• Human-centred design thinking mindset
• Passion for ongoing personal development, keeping abreast of emerging technology and trends and showing an interest in the latest design trends
• A demonstrated commitment to valuing differences and working alongside diverse people and perspectives

Why you'll love PwC

We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This purpose-led work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at .

Your Application to PwC

We embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at and visit to learn more about what your recruitment experience could look like.

Putting the safety of our people and clients first as we look to a hybrid future

At this time, PwC does not require, but strongly encourages, full vaccination in order to access its offices. Some of our clients may require vaccination and other restrictions to be in place to access their premises. You may, therefore, be required to be vaccinated and comply with all other restrictions where applicable. At PwC, the future ways of work will be a hybrid of in-person and virtual, allowing choice and flexibility to explore new ways of working and collaborating, based on client, team and individual needs.

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.
We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.
Information Technology