Manager, Branch Testing

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
TD General

Pay Details:
$91,200 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Wealth Shared Services, Governance & Control (WSS G&C) team is responsible for managing the enterprise regulatory compliance and operational risk programs across the TD Wealth segment. The team enables multiple Wealth business units through the timely and consistent implementation of control and governance programs, initiatives, policies, and standards.

Job Description

Reporting to the Senior Manager, G&C Wealth Branch Oversight and Controls Testing, the Manager will be responsible for delivering an effective control testing program. The role's mandate anchors back to enterprise Regulatory Compliance Management (RCM) standards and Operational Risk Management (ORM) requirements. Aligning to the Wealth Shared Services, Strategic Priorities, is a critical component to the role's mandate.

The Manager will support the FP, PIA, PIC and Wealth Insurance Services Inc (WISI) businesses by providing key risk management, regulatory and control guidance, and oversight. This role is a Business, Risk and Regulatory subject matter expert, which will leverage Wealth Governance, Risk and Control programs and processes to provide this guidance and oversight.

Primary Responsibilities

As part of the key accountabilities of the role, the Manager will:

• Facilitate effective execution in developing and maintaining a strong control environment.
• Support the Field Risk Managers, Region Heads, Branch Managers and LOB Leadership as they execute their roles to effectively managing their regulatory, operational, and reputational risk in the FP, PIA, PIC and WISI businesses by providing pragmatic recommendations on control design and implementation, consistent risk and control reporting, effective control visualization dashboards and automated monitoring tools with corresponding risk and control insights.
• Support the business with the design and implementation of pragmatic, effective and efficient controls within key processes and procedures, including during business strategy and regulatory change initiatives and projects.
• Lead large and complex initiatives to test the design and operational effectiveness of operational and regulatory controls and develop strategies to assist in remediation of any gaps identified.
• Provide leadership team with information, reporting and support to assist in identification of ineffective controls which require attention.
• Provide Senior Manager G&C Wealth Branch Oversight and Controls Testing with executive level progress reporting which includes, insights, observations, trackers, effective/ineffective control status and challenges.
• Drive a strong governance and internal control environment and perform effective challenge by executing on enterprise control and governance testing frameworks.
• Proactively identify opportunities to strengthen and improve testing and controls.
• Promote awareness, understanding and ownership of operational/ regulatory risk, key risk drivers and controls within Wealth.
• Strong written and verbal communication skills, including writing concise business messages regarding the control environment, creating impactful presentations, and presenting analysis/results to management and senior executives.
• Lead discussions with Wealth Compliance and Wealth Colleagues when addressing observations and path forward for resolution/remediation.
• Maintain line of sight into regulatory environment/landscape to determine whether controls are required and/or require enhancements.

Job Requirements

• 5-7+ years' experience in 1B or 2A roles related to Governance, Risk and Controls
• Organizational awareness and sensitivity
• Deep industry and business knowledge with respect to the PWM LoB preferred.
• Knowledge related to testing and controls, be a critical thinker and understand how to identify and document controls.
• Strong written and verbal communication skills, including writing concise business messages, controls documentation, creating impactful presentations, and presenting analysis/results to management and senior executives.
• Proven ability to work with and build strong relationships with stakeholders and colleagues.
• Independent thinker with exceptional analytical skills and strong business acumen
• High degree of personal initiative, with strong influencing and leadership skills
• Undergraduate degree: internal auditing or risk management designation and training would be beneficial.
• Proficiency in Microsoft Office applications, Kyndryl and Croesus will be beneficial.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet