Security Program Manager (Patient Watch)

Posted 12 days ago

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Job Details

Full Time

Location

St. John's, NL

Job Description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

Key Responsibilities:

• Managing Patient Watch Guards : The SPM will be responsible for overseeing all patient watch guards, which includes full-time, part-time, and casual employees.
• Training : The SPM will conduct or coordinate the 8-hour training program for newly onboarded patient watch guards, ensuring they are knowledgeable in procedures, regulations, and patient care standards required for patient watch duties.
• Supervision & Support : The SPM will provide daily management and support to all patient watch guards, ensuring proper scheduling, compliance with security protocols, and addressing any concerns or issues.
• Coordination with Other Operational Stakeholders : The SPM will liaise with other divisions of the security team including Operations, CSM's, PRC's and scheduling to ensure seamless operations, particularly when extra coverage or specific protocols are required for specific high profile properties
• Oversight of Extra Coverage : The SPM will oversee the extra coverage shifts dedicated to patient watch duties, which will be separated into two divisions: Regular Extra Coverage and Patient Watch Extra Coverage
Qualifications:
• Extensive experience in security management, with a focus on healthcare or patient care settings.
• Experience in training staff, creating and managing training programs.
• Strong interpersonal and leadership skills.
• Ability to manage multiple teams and prioritize tasks effectively.
• Knowledge of healthcare regulations and patient privacy laws

Certification Requirements (All)

First Aid, CPR Level C

Additional Information / Benefits

Benefits: Medical Insurance, Dental Insurance, Paid Vacation

This job reports to the Client Service Manager

This is a Full-Time position

About Paladin Security

Paladin Security Group is the security company of choice amongst some of the most respected institutions in the country, protecting the public and government facilities. We are committed to offering the best employment and career development opportunities in the security industry because we want the very best and brightest people our industry has to offer.