Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Human Resources

Pay Details:
115,600 - 163,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Reporting to the AVP, HR Employee Relations, the Senior Manager, Employee Relations and Strategic Initiatives oversees a team of Employee Relations Managers and HR Advice professionals who deliver strategic guidance and consultation across the organization. The role is accountable for managing complex and sensitive employment matters while partnering with People Managers, HR Business Partners, and COEs to provide integrated, risk-informed recommendations and solutions. This includes leading strategic initiatives, ensuring consistent application of policies, and promoting a positive employee relations climate rooted in compliance, fairness, and operational excellence.

KEY ACCOUNTABILITIES

• Lead, coach, and develop a team of Employee Relations Managers and HR Advice professionals to ensure consistent, high-quality consultation across the enterprise.
• Oversee complex and high-risk employment matters, including third party demands, workplace change strategies, and executive-level disengagements, ensuring legal and policy compliance.
• Provide strategic guidance to leaders and HRBPs on sensitive ER and HR Advice issues, balancing risk mitigation, organizational values, and colleague experience.
• Advise upon employment risk issues, working closely with legal counsel, for bank-wide strategic initiatives (e.g., policy modernization, process improvements, major program changes).
• Analyze ER trends and escalations to identify systemic risks, inform strategy, and develop proactive interventions.
• Serve as a key escalation point for complex or precedent-setting ER matters requiring senior-level judgment.
• Partner with COEs to ensure ER and HR Advice practices align with broader enterprise strategy, including policy updates and change management efforts.
• Drive operational efficiency through continuous improvement of workflows and internal processes.
• Keep current on key trends in the industry and HR landscape, translating into organizational insight

EXPERIENCE & EDUCATION

• Undergraduate degree in Human Resources, Industrial Relations, Business, Law, or related field.
• 10+ years of progressive HR experience with a focus on Employee Relations, HR Advisory, or related HR COE work.
• Strong understanding of employment law, risk mitigation, and regulatory requirements, with ability to interpret and apply policies consistently.
• Proven experience leading or advising on complex, high-risk ER matters
• Demonstrated ability to lead teams, including coaching, talent development, and performance management
• Experience providing strategic guidance to senior leaders and HRBPs on sensitive and enterprise-wide HR issues.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet