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Magna International

WFH DISPATCHER

Posted 4 days ago

Job Details

Location

Salary

dollar sign35 to 60 per hour (plus commission)

Job Description

Job Summary

The Work-From-Home Dispatcher is responsible for coordinating, scheduling, and monitoring field personnel or drivers to ensure timely and efficient service delivery. This role requires strong communication skills, attention to detail, and the ability to work independently in a remote environment.

Key Responsibilities
  • Dispatch drivers, technicians, or field staff according to schedules and priorities

  • Monitor routes, job progress, and service completion using dispatch software

  • Communicate with drivers and clients via phone, email, or messaging systems

  • Respond promptly to schedule changes, delays, or emergencies

  • Maintain accurate records of dispatch activities and service logs

  • Verify job completion and update system statuses in real time

  • Provide excellent customer service and resolve issues professionally

  • Coordinate with management to improve routing and efficiency

Qualifications & Requirements
  • High school diploma or equivalent

  • Previous dispatch, logistics, or customer service experience preferred

  • Ability to work independently in a remote (WFH) environment

  • Reliable internet connection and quiet home workspace

  • Strong multitasking and time-management skills

Skills & Competencies
  • Excellent verbal and written communication

  • Proficiency with computers, dispatch software, and GPS systems

  • Strong organizational and problem-solving abilities

  • Ability to remain calm under pressure

  • Attention to detail and accuracy

Work Environment
  • Fully remote / Work-From-Home

  • Flexible or shift-based scheduling depending on business needs

Reporting To
  • Dispatch Manager / Operations Manager

Application closing date is 2026-03-12

Current Openings

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